Privacy and data protection policy

How your information is collected, used, and protected at wyndarosel.com

About this privacy policy

At wyndarosel.com, respecting your privacy is fundamental. This policy explains what information we gather, how it’s handled, and your rights regarding your details—reflecting Australian privacy laws.

Please read the whole document so you can make informed choices about your data whenever you interact with our services or contact our team for advice or consultations.

Information we collect

We collect both personal and usage information—for example, details you submit via contact forms or technical data to improve our website's performance.

Direct information you provide

  • • Submitting a contact or consultation form
  • • Requesting follow-up or support
  • • Providing identification for verification
  • • Offering feedback or suggestions
  • • Using interactive site features (if applicable)

Technical data collected automatically

  • • Browser and device information for website access
  • • Session logs and interaction records
  • • IP address and connection timestamp data
  • • Cookie-generated identifiers and analytics
  • • Traffic source and referral site data

How your data is used

Your details are used only to facilitate communication, support your inquiry, or improve your online experience with wyndarosel.com.

  • • Confirming your identity before providing advice
  • • Contacting you to address your inquiry
  • • Scheduling consultations when requested
  • • Enhancing security and preventing fraud
  • • Analysing website usage to enhance services
  • • Improving support and advisory accuracy
  • • Complying with Australian legal obligations

Our privacy commitment: We never sell or use your information for unauthorised purposes, and you can ask to access or update your details at any time.

Sharing your information

We do not share your personal data with third parties except as required for legal, regulatory, or technical reasons.

Service providers

Any partner assisting with technical operations receives only information essential to service, under strict confidentiality.

Legal compliance requirements

If required by Australian law or court order, we may need to share information with regulators or authorities.

Anonymous website statistics

Usage analytics is processed anonymously for site performance insights only.

Your rights and choices

At any time, you may review, update, or request erasure of your personal data, and opt out of future communications.

  • • You can request access to the information we hold about you.
  • • You may correct inaccurate or incomplete data records.
  • • You may ask us to delete your personal details.
  • • Request a copy of your details for use elsewhere.
  • • Object to data usage for certain purposes.
  • • Limit how your data is processed and stored.

Contact our privacy team for questions or to exercise your privacy rights at wyndarosel.com.

How we protect your data

We use layered, industry-standard security to safeguard your information and regularly review our practices.

Technical measures for protection

  • • Encrypted communication channels
  • • Firewall and anti-malware controls
  • • Access restrictions and authentication
  • • Routine software updates and patches

Organisational processes

  • • Team privacy training and awareness
  • • Strict internal confidentiality agreements
  • • Regular audits and process reviews
  • • Clear escalation protocols for incidents

Data retention and deletion

Your data is stored only as long as necessary for the purposes above, in line with Australian law and best practices.

  • • Account requests and history details
  • • Notes about session preferences
  • • Contact and consultation records
  • • Purchase authorisations if needed
  • • Marketing opt-in status only

You can request deletion when you no longer use our service.

Transferring data overseas

We limit overseas transfers, but if required, your data is transferred securely as per Australian standards.

  • • Transferred only with specific necessity
  • • Protected with robust encryption
  • • Access restricted to authorised personnel only
  • • Compliant with legal requirements for transfers

Cookies and tracking

We use essential cookies and analytics tools; you can manage or disable them in your browser settings.

Types of cookies used

  • • Needed for core website performance
  • • Monitor website health and usage
  • • Enhance your browsing experience
  • • Support interactions and navigation

Browser settings allow you control over cookies.

Policy changes and updates

We update this policy when needed due to law, business, or technology changes; check the date above.

  • • Major changes emailed to users
  • • Updates posted on our homepage
  • • Policy version shown above
  • • Contact us for the latest copy

Stay informed by visiting this page regularly.

Contact the privacy officer

If you have privacy questions or requests, please contact us promptly.

wyndarosel

Tower 2, 201 Sussex Street, Sydney, NSW 2000 Australia

Phone: +61386637808

Email: content@wyndarosel.com

Policy last updated October 5, 2025

Effective since October 5, 2025